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LGBTQ Crisis Hotlines and Services

oSTEM is committed to supporting all of our members across all spectrums of diversity. We recognize that our LGBTQIA+ community faces mental health conditions just like the rest of the population. However, LGBTQIA+ people may experience more negative mental health outcomes due to prejudice and other biases. 

 

Here is a short list of LGBTQIA+ support resources you may find helpful:

THRIVE Lifeline

What is it?
 
If you’re experiencing a mental health crisis and need to chat with a qualified LGBTQIA+ crisis responder, our partners at THRIVE Lifeline are here for you.
 
THRIVE Lifeline’s text based crisis hotline brings together experienced suicide interveners partnered with oSTEM to help keep you safe during times of acute mental health crises. If you are not in an acute crisis, but are dealing with stress as you navigate identity, orientation, or barriers to academic and professional entry, THRIVE can help! Together, we are here to support your whole-self and we’re happy to help you during these troubling times.
 
Contact Information:
 
    Text 'oSTEM' to +1 (313) 662-8209 anytime, from anywhere. 
 
Available 24/7/365, Must be 18 years or older

The Trevor Project

What is it?
 
non-judgmental hotline for those 25 years old and below with LGBTQ-sensitive trained counselors you can contact through a call, text, or chat during a mental health crisis and/or suicidal thoughts.
 

Contact information:

a) Trevor Lifeline
    1-866-488-7386
    Available 24/7
    Free

b) TrevorText
    Text the word START to 678678
    Available 24/7
    Standard messaging rates apply

c) TrevorChat
    Enter the online portal on The Trevor Project’s website
    Available 24/7
    Free

SAGE

What is it?
 
Talk and be heard at the SAGE LGBT Elder Hotline. Older LGBT people who want to talk can be connected with friendly responders who are ready to listen. If you are an LGBT elder or care for one, call the free SAGE Hotline, toll-free 24/7.
 

Contact information:

    Toll Free
    877-360-LGBT (5428)
    Available 24/7

Trans Lifeline

What is it?

A 24/7 hotline available in the U.S. and Canada staffed by transgender people for transgender people. Trans Lifeline is primarily for transgender people in a crisis, from struggling with gender identity to thoughts of self-harm.

Contact information:

a) United States
     1-877-565-8860
     Available 24/7

b) Canada
    1-877-330-6366
    Available 24/7

LGBT National Help Center

What is it?

The LGBT National Help Center  provides vital peer support through national crisis prevention hotlines, online programs, and the largest  LGBTQ+ community resource database in the country. Offering affirming care for the entire LGBTQ+ community. They speak with callers of all ages about bullying, workplace issues, HIV/AIDS anxiety, coming out, relationships, safer sex, and more.

Contact information:


a) Toll-Free National Hotline
    1-888-843-4564
    Monday – Friday 11 a.m. to 8 p.m. PT (2 p.m. to 11 p.m. ET)
    Saturday 9 a.m. to 2 p.m. PT (12 p.m. to 5 p.m. ET)

b) Youth Talkline
    1-800-246-7743 (800-246-PRIDE)
    Monday – Friday 11 a.m. to 8 p.m. PT (2 p.m. to 11 p.m. ET)
    Saturday 9 a.m. to 2 p.m. PT (12 p.m. to 5 p.m. ET)
    For teens and young adults up to age 25

c) Senior Talkline
    1-888-234-7243
    Monday – Friday 11 a.m. to 8 p.m. PT (2 p.m. to 11 p.m. ET)
    Saturday 9 a.m. to 2 p.m. PT (12 p.m. to 5 p.m. ET)
   

d) Coming Out Support Hotline
    1-888-688-5428 (888-OUT-LGBT)
    Monday – Friday 11 a.m. to 8 p.m. PT (2 p.m. to 11 p.m. ET)
    Saturday 9 a.m. to 2 p.m. PT (12 p.m. to 5 p.m. ET)
   

e) Online Peer-Support Chat
    Monday – Friday 11 a.m. to 8 p.m. PT (2 p.m. to 11 p.m. ET)
    Saturday 9 a.m. to 2 p.m. PT (12 p.m. to 5 p.m. ET)
   One-on-one confidential peer support; not for casual chatting.
   Chat here

f) LGBTQ Teens Online Talk Group
    Weekly moderated group for LGBTQ teens ages 12 – 19
    Tuesdays & Wednesdays from 4-7 p.m. PT (7-10 p.m. ET)
    Join the group here

g) Trans Teens Online Talk Group
    Weekly moderated group for trans teens ages 12 – 19
    Thursdays & Fridays from 4-7 p.m. PT (7-10 p.m. ET)
    Join the group here

h) The Gay & Lesbian Switchboard of New York
    1-212-989-0999
    Monday – Friday 2 p.m. to 11 p.m. ET
    Saturday 12 p.m. to 5 p.m. ET
    NYC hotline providing peer-support and information on local resources

Fenway Health Helpline

What is it?

Fenway Health provides information, help, and referrals to LGBT callers. They also have a peer listening line.

Contact information:

a) LGBT Helpline (25+)
    1-617-267-9001
    Toll-free: 1-888-340-4528
    Monday – Saturday 6 p.m. – 11 p.m. ET

b) Peer Listening Line (25 and under)
    1-617-267-2535
    Toll-free: 1-800-399-PEER
    Monday – Saturday 5:30 p.m. – 10 p.m. ET

Addiction Resources

Recognizing the signs of addiction is the first step to getting help for yourself or guiding someone you care about to rehab. For this reason, it is critical to have an understanding of the signs of addiction. There are behavioral, physical, and psychological signs of addiction. Read more:  Causes, Resources, & Treatment.

Pride Institute

What is it?
 
Chemical dependency/mental health referral and information hotline for the LGBTQ community, ages 18 and above.
 
Contact information:
 
    888-616-5031
    Available 24/7

Non-LGBTQ Specific Crisis

National Runaway Switchboard

What is it?
 
Hotline for runaway/homeless youth and their families.
 
Contact Information:
 
    Toll-free
    1-800-786-2929
    Available 24/7

Crisis Text Line

What is it?
 
Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support via a medium people already use and trust: text.
 
Contact Information:
 
    Text HOME to 741741
    Available 24/7